As a keyholder, you will offer an elevated level of customer service, combining your personal style inspiration and learned product knowledge to create an experience that is tailored to each customer’s individual needs. You will use your own life experiences, fashion trend knowledge, and product information in order to deliver a genuine in-store experience that maximizes opportunities for additional customer sales. Keyholders will establish good working relationships with others as they contribute to associate training and development and are in constant communication with the management team. You will help reinforce customer service expectations with part time associates, make associate zoning adjustments to better meet customer needs, and play an essential role reaching team sales goals. You will learn essential operational and leadership functions in preparation of running the store in the event a manager is not present. You will also learn how to identify opportunities to remerchandise presentations in order to maximize product performance and sales as keyholders play a role in updating, auditing and maintaining all visual aspects of the store to company standard.
WHAT YOU WILL LEARN ON THE JOB:
· Product knowledge
· Brand awareness
· Business understanding
· Inventory control system
· Asset protection/profitability
· Fashion trend knowledge/outfitting
· Visual merchandising/presentation standard
High School Diploma / G.E.D. equivalent required.
One to two years previous retail experience preferred.
No supervisory / managerial experience is required.
Must be able to anticipate and respond to customer’s needs.
WORK SCHEDULE REQUIREMENTS:
25 - 32 hours per week, depending on the time of year and needs of the business. May be required to work most Saturdays and/or Sundays, as well as the weeks of peak holiday seasons. Hours and days expected to work may differ based on business, local laws and employment contracts, if any.
WHAT YOU NEED TO BRING TO THE JOB:
· Problem solving skills
· Ability to relate to customers
· Open and honest communication
· Ability to multi-task
· Diversity and inclusion
· Strong work ethic
Potential candidates can apply at careers.abercrombie.com; should you have any questions feel free to contact the management team via phone or e-mail.