PT Key Holder

Posted June 6, 2025  |  Rothy's  |  Part-time

Job Description

A part-time keyholder at Rothy's is responsible for a range of tasks, including acting as Manager on Duty when senior management is absent, assisting with customer service, and overseeing store operations like opening and closing. They also communicate the Rothy's brand story, maintain store cleanliness, and supervise vendors. Key Responsibilities: Manager on Duty: Acts as a manager when the Store Manager and Assistant Store Manager are not present. Customer Service: Assists customers with inquiries, providing expert knowledge of Rothy's products and styles. Store Operations: Oversees store opening and closing procedures, including security, cash handling, and ensuring the store is ready for customers. Brand Communication: Communicates the Rothy's brand story, values, and mission to customers. Store Maintenance: Helps maintain the store's cleanliness and organization, including the entry area and display fixtures. Vendor Supervision: Supervises vendors for cleaning, fixtures, or updates. Associate Support: Serves as a point of contact for store associate questions, relaying outstanding issues to leadership. Additional Responsibilities: Supporting store leadership in communicating important updates to retail associates. Ensuring compliance with store policies and procedures. Assisting with inventory management and sales goals. Key Holder Role: A keyholder role often implies a greater level of responsibility and trust than a standard sales associate, requiring them to be accountable for the store's operations when management is absent. This role is a stepping stone for career advancement within retail, potentially leading to roles like Assistant Manager or Store Manager.

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