Sales Supervisor

Role Overview:
The Sales Supervisor works within the management team to help achieve store sales goals and maximizes profitability through effective supervision of the store team. The Sales Supervisor takes ownership of the responsibilities assigned by the General Manager and serves as a role model for the rest of the Sales Associates.
Responsibilities:

Sales
• Meets personal and store sales goals.
• Continues to develop personal sales techniques and assists in the development of associates' sales techniques to maximize sales.
• Utilizes elevated levels of sales and service to maximize performance.
• Demonstrates an in-depth knowledge of the merchandise.

Customer Service
• Supports and encourages staff to provide the highest level of customer service.
• Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books.

Employee Supervision
• Responsible for opening and closing the store in absence of General Manager or Assistant General Manager

Operations
Assists in all areas of stock, shipping, receiving protocol/ policies, procedures, and all shipping/ receiving related paperwork.

Visual Merchandising
• Ensures the selling floor is neat, organized, stocked and reflects the correct visual image at all times.
• Assists in the implementation and maintenance of all merchandising/visual directives.

Skills & Qualifications:
• Must possess a minimum of 2-3 years' experience in a luxury environment.
• Ability to lead and motivate a team.
• Energetic, confident personality mixed with a strong work ethic.
• Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem-solving methodology while handling pressure.
• Proven top performer with ability to motivate a team.
• Fast learner analyses situations and looks for solutions.
Grasps the underlying structure.
• Dynamic interpersonal and communications skills both verbal and written
• Exceptional time management skills, and high level of ownership