Sales Advisor

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. At H&M, we want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

By acting in line with our values and being a role model, you contribute to your own and H&M's success. No matter what your role may be at H&M - WHAT you do is as important as HOW you do it.

Our values have both guided and united us since 1947. They are the foundation of our culture, embedded in everything we do and everything we create. Our values are put into action through their key behaviors/competences, that guide everyone here to perform a task successfully regardless of role.

We are one team: Collaboration (e.g., the ability to be collaborative, inclusive, engaging) We believe in people: Empowerment (e.g., the ability to be empowering, trusting, listening) We are entrepreneurs: Innovation (e.g., the ability to be innovative, risk-tolerant, flexible)

 We make constant improvement: Improvement (e.g., the ability to be action oriented, taking ownership, willing to learn)

We are cost conscious: Resourcefulness (e.g., the ability to be resourceful, responsible, proactive)

We are straight forward and open minded: Honesty (e.g., the ability to be open-minded, sincere, self-aware, feedback culture)

We keep it simple: Clarity (e.g., the ability to be clear, efficient, effective)

OUR VALUES are the starting point for how we act. They form a red thread throughout the competences needed in your role.

Compensation: expected base salary range is xx-xx annually** EEOC Code: SLS

Pay Status: Hourly, Non-Exempt